---
title: Navigating the Mocingbird Platform | Knowledge Base
description: Navigating the Mocingbird Platform
---

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 Welcome to the Mocingbird Knowledge Base!

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1. [Knowledge Base](https://kb.mocingbird.com/knowledge)
2. [Navigating the Mocingbird Platform](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform)

# Navigating the Mocingbird Platform

## Onboarding

- [Onboarding Step-by-Step](https://kb.mocingbird.com/knowledge/onboarding-step-by-step)
- [Do you have a mobile app?](https://kb.mocingbird.com/knowledge/do-you-have-a-mobile-app)

## Dashboard

- [Mocingbird FAQs](https://kb.mocingbird.com/knowledge/mocingbird-faqs)
- [What if I don't know the answer to a question while reviewing my license/certification/tracker (can I skip answering information)?](https://kb.mocingbird.com/knowledge/what-if-i-dont-know-the-answer-to-a-question-while-reviewing-my-license-certification-tracker-can-i-skip-answering-information)
- [What is "Review & Update All"?](https://kb.mocingbird.com/knowledge/what-is-review-and-update-all)
- [Can I filter by each section on my dashboard?](https://kb.mocingbird.com/knowledge/can-i-filter-by-each-section-on-my-dashboard)

## Learning Center

- [How do I connect my Southern Medical Association (SMA) account to Mocingbird?](https://kb.mocingbird.com/knowledge/southern-medical-association-connection-with-mocingbird)
- [How do I search for free courses on the Mocingbird Learning Center?](https://kb.mocingbird.com/knowledge/how-do-i-search-for-free-courses-on-the-mocingbird-learning-center)
- [How do I know when I finished completing a course?](https://kb.mocingbird.com/knowledge/how-do-i-know-when-i-finished-completing-a-course)
- [How do I know which course to take?](https://kb.mocingbird.com/knowledge/how-do-i-know-which-course-to-take)
- [How do I find relevant Continuing Education topics?](https://kb.mocingbird.com/knowledge/how-do-i-find-relevant-cme-content)
- [How do I bookmark a course?](https://kb.mocingbird.com/knowledge/how-do-i-bookmark-a-course)
- [How do I track my activities?](https://kb.mocingbird.com/knowledge/how-do-i-track-my-activities)
- [How can I filter on the State Required Course tab?](https://kb.mocingbird.com/knowledge/how-can-i-search-on-the-state-requirement-course-tab)

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## File Cabinet

- [How do I use the new File Cabinet?](https://kb.mocingbird.com/knowledge/file-cabinet-update)
- [How do I upload a file?](https://kb.mocingbird.com/knowledge/how-do-i-upload-a-file)
- [How to email a file from your file cabinet?](https://kb.mocingbird.com/knowledge/how-to-email-a-file-from-your-file-cabinet)
- [How to download a file in your file cabinet?](https://kb.mocingbird.com/knowledge/how-to-download-a-file-you)
- [How do I delete a file?](https://kb.mocingbird.com/knowledge/how-do-i-delete-a-file)
- [What happens to my old BLS, ACLS, and other files?](https://kb.mocingbird.com/knowledge/what-happens-to-my-old-bls-acls-and-other-files)
- [What to do after taking a CME Course?](https://kb.mocingbird.com/knowledge/after-taking-cme)

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## Tasks

- [I marked a task as completed, how do I change it back to 'to do'?](https://kb.mocingbird.com/knowledge/i-marked-a-task-as-completed-how-do-i-change-it-back-to-current)
- [Where did my completed recertification cycle go?](https://kb.mocingbird.com/knowledge/where-did-my-completed-recertification-cycle-go)
- [What are Active and Past cycles?](https://kb.mocingbird.com/knowledge/what-are-active-and-past-cycles)
- [Why do I have two recertification cycles?](https://kb.mocingbird.com/knowledge/why-do-i-have-two-recertification-cycles)
- [What happens if I change my answer(s) for the next recertification cycle?](https://kb.mocingbird.com/knowledge/what-happens-if-i-change-my-answers-for-the-next-recertification-cycle)
- [What are the "Up Next" tab and the "Completed" tab?](https://kb.mocingbird.com/knowledge/what-are-the-up-next-tab-and-the-completed-tab)
- [What does it mean to attest a task as exempt?](https://kb.mocingbird.com/knowledge/what-does-it-mean-to-attest-a-task-as-exempt)
- [What happens to my tasks if I delete one or more of my categorized CME files?](https://kb.mocingbird.com/knowledge/what-happens-to-my-tasks-if-i-delete-one-or-more-of-my-categorized-cme-files)
- [What are locked tasks?](https://kb.mocingbird.com/knowledge/what-are-locked-tasks)

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- [Navigating the Mocingbird Platform](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform#main-content)

    - [Onboarding](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform#onboarding)
    - [Dashboard](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform#dashboard)
    - [Learning Center](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform#learning-center)
    - [File Cabinet](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform#file-cabinet)
    - [Tasks](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform#tasks)
- [My Account](https://kb.mocingbird.com/knowledge/my-account#main-content)

    - [Logging In](https://kb.mocingbird.com/knowledge/my-account#logging-in)
    - [Profile](https://kb.mocingbird.com/knowledge/my-account#profile)
    - [Subscription & Payment](https://kb.mocingbird.com/knowledge/my-account#subscription-payment)
    - [Controlled Substance Registration (CSR)](https://kb.mocingbird.com/knowledge/my-account#controlled-substance-registration-csr)
    - [Drug Enforcement Administration (DEA)](https://kb.mocingbird.com/knowledge/my-account#drug-enforcement-administration-dea)
    - [State Licenses](https://kb.mocingbird.com/knowledge/my-account#state-licenses)
    - [Specialties](https://kb.mocingbird.com/knowledge/my-account#specialties)
- [Onboarding](https://kb.mocingbird.com/knowledge/onboarding)
- [Dashboard](https://kb.mocingbird.com/knowledge/dashboard)
- [Tasks](https://kb.mocingbird.com/knowledge/tasks)
- [Admin](https://kb.mocingbird.com/knowledge/admin)

- [Default HubSpot Blog](https://blog.mocingbird.com/blog)

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