Knowledge Base
My Account
Navigating the Mocingbird Platform
Onboarding
Dashboard
Learning Center
File Cabinet
Tasks
My Account
Logging In
Profile
Subscription & Payment
Controlled Substance Registration (CSR)
Drug Enforcement Administration (DEA)
State Licenses
Specialties
Onboarding
Dashboard
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Knowledge Base
My Account
Navigating the Mocingbird Platform
Onboarding
Dashboard
Learning Center
File Cabinet
Tasks
My Account
Logging In
Profile
Subscription & Payment
Controlled Substance Registration (CSR)
Drug Enforcement Administration (DEA)
State Licenses
Specialties
Onboarding
Dashboard
My Account
Logging In
How do I change my password once I am logged in?
How do I reset my password?
How do I login as an Admin?
Profile
How do I change my account's email address?
How do I delete my Mocingbird account?
How do I change my user type? (i.e. I'm listed as a MD instead of a DO)
Subscription & Payment
Can I pay by mobile?
How do I update my payment information?
What do I do if my organization/practice is paying for my Mocingbird subscription?
Controlled Substance Registration (CSR)
Can I make changes to my prescriptive authority on my Controlled Substance Registration (CSR) during each recertification cycle?
What happens if I add a state license and I have a Controlled Substance Registration (CSR) in that state?
Drug Enforcement Administration (DEA)
What happens if I add a state license and I have a Drug Enforcement Administration (DEA) registration in that state?
Can I add individual state DEA registrations to my profile?
State Licenses
State License Renewal Due Dates Versus Expiration Date
How do I find a license issue and/or expiration date?
How do I edit or change information I entered for my state license?
How do I add a state license?
How do I delete a state license?
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Specialties
How do I add my lifetime membership for my Board Certification?
Can I add more than one practicing specialty?
How do I delete a practicing specialty?
How do I add a practicing specialty to my account?
