--- title: What if I don't know the answer to a question while reviewing my license/certification/tracker (can I skip answering information)? description: This article will explain what to do if you don't know an answer to a question during the review process on your dashboard. --- [Skip to content](https://kb.mocingbird.com/knowledge/what-if-i-dont-know-the-answer-to-a-question-while-reviewing-my-license-certification-tracker-can-i-skip-answering-information#main-content) English Show submenu for translations ![Screen Shot 2020-08-28 at 4.35.44 PM.png\]](https://kb.mocingbird.com/hs-fs/hubfs/Screen%20Shot%202020-08-28%20at%204.35.44%20PM.png?height=40&name=Screen%20Shot%202020-08-28%20at%204.35.44%20PM.png) - [Default HubSpot Blog](https://blog.mocingbird.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://blog.mocingbird.com/blog) - English Show submenu for translations Welcome to the Mocingbird Knowledge Base! - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.mocingbird.com/knowledge?hsLang=en) 2. [Navigating the Mocingbird Platform](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en) 3. [Dashboard](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en#dashboard) # What if I don't know the answer to a question while reviewing my license/certification/tracker (can I skip answering information)? ## This article will explain what to do if you don't know an answer to a question during the review process on your dashboard. While going through the review process, you may not have all of the answers for the updates handy or readily accessible, and that's totally ok! If you don't have all of the answers easily accessible to you, you can always click the "Skip" button on the lower right-hand corner of the review screen. This will allow you to continue through the review process and answer any questions for other state licenses/board certifications/trackers.  ![](https://kb.mocingbird.com/hs-fs/hubfs/Screen%20Shot%202022-05-31%20at%209-07-15%20AM-png-1.png?width=688&name=Screen%20Shot%202022-05-31%20at%209-07-15%20AM-png-1.png) If you choose to skip answering questions for a particular state license, board certification, or tracker, you will still be unable to click into the dashboard card and see requirements. The system will be unable to generate the proper tasks and requirements for you until all of the questions are answered.    **Note: **If you are only reviewing one state license, board certification, or tracker, and you choose to skip, you will be prompted with the screen below, and then you will be taken back to your dashboard. ![](https://lh4.googleusercontent.com/6HAGryqwRjaHNGGOcRbDiZJbxCdruvqn2cmbOpY6-16eT7dpArnihQO33I-oHTn7GzKDlVJHzjf9Q0Qf1oc4J7cAsVWPsKexpwL2dLJAnYMBG02zLeUIeaSRXbm-1rre7BBcpG4A) For more information, read [Why can't I click into my state license/board certification/tracker card on the dashboard?](https://kb.mocingbird.com/knowledge/why-cant-i-click-into-my-state-license/board-certification/tracker-card-on-the-dashboard?hsLang=en) - [Navigating the Mocingbird Platform](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en#main-content) - [Onboarding](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en#onboarding) - [Dashboard](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en#dashboard) - [Learning Center](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en#learning-center) - [File Cabinet](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en#file-cabinet) - [Tasks](https://kb.mocingbird.com/knowledge/navigating-the-mocingbird-platform?hsLang=en#tasks) - [My Account](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#main-content) - [Logging In](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#logging-in) - [Profile](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#profile) - [Subscription & Payment](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#subscription-payment) - [Controlled Substance Registration (CSR)](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#controlled-substance-registration-csr) - [Drug Enforcement Administration (DEA)](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#drug-enforcement-administration-dea) - [State Licenses](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#state-licenses) - [Specialties](https://kb.mocingbird.com/knowledge/my-account?hsLang=en#specialties) - [Onboarding](https://kb.mocingbird.com/knowledge/onboarding?hsLang=en) - [Dashboard](https://kb.mocingbird.com/knowledge/dashboard?hsLang=en) - [Tasks](https://kb.mocingbird.com/knowledge/tasks?hsLang=en) - [Admin](https://kb.mocingbird.com/knowledge/admin?hsLang=en) - [Default HubSpot Blog](https://blog.mocingbird.com/blog) [![Chill listening crop-3](https://kb.mocingbird.com/hs-fs/hubfs/Screen%20Shot%202020-08-28%20at%204.35.44%20PM-1.png?width=24&height=24&name=Screen%20Shot%202020-08-28%20at%204.35.44%20PM-1.png "Chill listening crop-3")](http://www.mocingbird.com) Mocingbird Knowledge Base Copyright © 2026, Mocingbird