My Account

Logging In

• How do I change my password once I am logged in?
• How do I reset my password?
• How do I login as an Admin?

Profile

• How do I change my account's email address?
• How do I delete my Mocingbird account?
• How do I change my user type? (i.e. I'm listed as a MD instead of a DO)

Subscription & Payment

• Can I pay by mobile?
• How do I update my payment information?
• What do I do if my organization/practice is paying for my Mocingbird subscription?

Controlled Substance Registration (CSR)

• Can I make changes to my prescriptive authority on my Controlled Substance Registration (CSR) during each recertification cycle?
• What happens if I add a state license and I have a Controlled Substance Registration (CSR) in that state?

Drug Enforcement Administration (DEA)

• What happens if I add a state license and I have a Drug Enforcement Administration (DEA) registration in that state?
• Can I add individual state DEA registrations to my profile?

State Licenses

• State License Renewal Due Dates Versus Expiration Date
• How do I find a license issue and/or expiration date?
• How do I edit or change information I entered for my state license?
• How do I add a state license?
• How do I delete a state license?

Specialties

• How do I add my lifetime membership for my Board Certification?
• Can I add more than one practicing specialty?
• How do I delete a practicing specialty?
• How do I add a practicing specialty to my account?